Complaints Policy

SkillTec is committed to addressing concerns raised by students, applicants, and members of the public in a fair and timely manner.

How to Submit a Complaint

Send your complaint in writing to info@skilltec.example with the following information:

• Your full name and contact details
• A clear description of the complaint
• Any supporting documents or evidence
• The outcome you are seeking

Our Process

We acknowledge complaints within 3 business days and aim to resolve them within 14 business days. If additional time is required, we will notify you of the expected timeline.

Placeholder: Replace with the full complaints procedure before publishing.